Does Outsourcing Threaten Your Stock Portfolio?
Employees are not the only ones seriously affected by outsourcing. Large banks have outsourced customer accounts to third parties. There has been at least one instance of call-center employees making fraudulent transactions. Examples of poor service abound. Investments in branding are wasted, apart from the crippling loss of customer goodwill. This kind of outsourcing may be to a foreign national who was previously employed by the bank. That is why employees move swiftly to brush outsourcing dirt under the carpet. Presidential candidates speak of national employment effects of sending jobs abroad, but the effects on stocks have been hidden from…
