ClickSoftware Technologies, Ltd. (CKSW) Mobile Management Services to Be Used by Fortune 500 Field Agents
ClickSoftware Technologies Ltd., a mobile workforce management company, announced earlier this week that it has a big-time client aboard for its suite of services. The unnamed Fortune 500 property and casualty insurance company will use ClickSoftware tools to schedule and dispatch claims representatives (both employees and independent contractors) for its home and vehicle inspections. ClickSoftware's integrated ServiceOptimization Suite includes ClickSchedule, ClickMobile, ClickLocate and ClickAnalyze. Through wireless handhelds, the employees and managers can communicate, providing efficient route location and analytical tools that show many layers of operational data in easy-to-read formats such as job status and job priorities. "As a company,…