Tivus, Inc. (TIVU) Offers a Positive Guest Experience
Without a good idea of what customers want, and what they don’t want, no business is sound. Even with new and untried product concepts, an accurate sense of what people will embrace is the line between success and failure. Surprisingly, a large segment of the hospitality industry continues to frustrate its best customers by largely ignoring their growing technical proficiency and expectations. For example, people who routinely use their big screen home television units as computer monitors or for games are often out of luck when they travel, since there is frequently no plug panel for connectivity to hotel sets.…
