Mitel Networks Corp. (MITL) Announces Release of Cloud-Based Contact Center Solution for Small and Mid-Size Businesses
Mitel, a leading provider of cloud and premises-based unified communications software solutions, yesterday announced the release of its Mitel AnyWare Cloud Contact Center solution at the Cloud Connect Conference. Mitel's Cloud Contact Center solution comes as the latest addition to the company's comprehensive suite of cloud based products and is ideally suited to small and mid-sized businesses looking to take advantage of predictable operating costs, avoid capital expenditures, and off-load management and maintenance of contact center infrastructure. The new cloud-based solution, based on Mitel's freedom architecture, can provide contact center managers and agents the tools they need to deliver a…