Jacada Ltd. (ICDA) and Blue Cross Blue Shield of Massachusetts Join Forces
Located in various locations throughout the world, Jacada was founded in 1990 as a leading global provider of customer experience management and interaction solutions. Recently, Jacada took a major step towards prominence by signing an agreement with Blue Cross Blue Shield of Massachusetts (BCBSMA). BCBSMA was founded 73 years ago by a group of community-minded business leaders and has always followed the tradition set forth by these pioneers. With their headquarters in Boston, Mass, BCBSMA provides health coverage for nearly 3 million members. With the company having such an impact on their community, BCBSMA signed an agreement with Jacada to…